Windows 10 update 1803 has caused Trap 2014 and prior versions to stop working in network mode, due to the removal of windows homegroup. If you are running in local mode it will continue to work fine There are several software companies that are blown out of the water because of this windows build update. Please do not update if at all possible. If you get updated please contact support. There is currently no fix to this issue, we are working on finding a fix. However we can upgrade you to Shoot Pro and that will overcome this build update’s incompatibility.