The following are subject to support charges

  • Discontinued Versions of the software
    • Versions prior to 11
    • Trap 11 as of 01/01/2018
    • Trap 14 as of 01/01/2020
  • After hours support
  • Installations, after the courtesy first installation
  • Non-software related issues
    • Printers
    • Monitors
    • Networking
    • Computer problems
  • Training
  • Custom support manuals

 

The following is not supported by us, please contact the person responsible for these products/services

  • Todd Alber’s program
  • Presquad
  • Shootscoreboard.com

All calls are recorded for quality assurance.